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Privacy Policy

This privacy policy (“Policy”) describes how CineRaya (“CineRaya”, “we”, “us” or “our”) collects, protects and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on the CineRaya platform, including the https://cineraya.com website and any of its associated products or services (collectively, “Platform” or “Services”). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, such as third-party streaming providers (e.g., Netflix, Prime Video), or to individuals that we do not employ or manage.

Collection of personal information

We receive and store any information you knowingly provide to us when you create an account, save movies to your watchlist, or fill any online forms on the Platform. You can choose not to provide us with certain information, but then you may not be able to take advantage of some of the Platform’s features, such as personalized movie recommendations.

Collection of non-personal information

When you visit the Platform our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences, pages of our Platform that you visit, movies and shows you search for, access times and dates, and other statistical data to help us improve your cinematic discovery experience.

Use of collected information

Any of the information we collect from you may be used to personalize your movie discovery experience; improve our Platform; improve customer service and respond to queries; and run and operate our Services. Non-personal information collected is used only to identify potential cases of abuse and establish statistical information regarding Platform usage, such as identifying trending movies. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Children

We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Platform or Service. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us.

Cookies

The Platform uses “cookies” to help personalize your online experience, such as remembering your city for theatrical releases or your preferred language for movies. A cookie is a text file that is placed on your device by a web page server. Cookies cannot be used to run programs or deliver viruses. We may use cookies to collect, store, and track information for statistical purposes to operate our Platform and Services. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Links to other websites

Our Platform contains links to other websites that are not owned or controlled by us, such as official OTT platforms (Netflix, Prime Video, etc.) where you can watch the movies. Please be aware that we are not responsible for the privacy practices of such other websites or third-parties. We encourage you to be aware when you leave our Platform and to read the privacy statements of each and every website that may collect personal information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of personal information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your personal information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Platform cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.

Data breach

In the event we become aware that the security of the Platform has been compromised or users Personal Information has been disclosed to unrelated third-parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do we will post a notice on the Platform.

Changes and amendments

We reserve the right to modify this privacy policy relating to the Platform or Services at any time, effective upon posting of an updated version of this Policy on the Platform. When we do we will post a notification on the main page of our Platform. Continued use of the Platform after any such changes shall constitute your consent to such changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Platform or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Platform and its Services.